Video PBX: a pbx phone system with video built in from the start.
One platform for voice and video, not a phone system with a separate conferencing app bolted on. Every extension is video-capable from day one.
What makes it a pbx phone system, not just a video app
Most businesses run their phone system and their video conferencing tool as two separate products, with separate contacts, separate presence, and no shared call history. A video PBX is a single platform: the same IP PBX handling voice calls, direct inward dialing and hunt groups also runs video, meaning a call can move from voice to video without switching apps or losing context.
- Voice and video on one platform, one login
- Shared contacts, presence and call history
- Move a live call from voice to video instantly
- Runs on our own Huawei Cloud infrastructure
Everything a modern PBX phone system needs, as standard.
Meeting rooms
Persistent or scheduled video rooms with screen sharing, included on every extension, not a paid add-on.
IP PBX call routing
Hunt groups, IVR menus and direct inward dialing, the same reliable call handling as a traditional PBX.
Mobile & desktop apps
Take voice and video calls from a desk phone, laptop, or mobile app, all one extension.
Not just for meetings, useful for daily operations.
Contact centres
Escalate a support call to video for hands-on troubleshooting when a voice explanation isn't enough.
Multi-branch teams
Face-to-face management meetings across branches without travel or a separate booking tool.
Remote & hybrid staff
Home-based extensions with full video, over a quality home fibre connection. See FTTH
Sales teams
Video demos and client calls straight from the same number clients already have.
Failover built for power interruptions, video included.
A dropped call is bad enough, a dropped video call in front of a client is worse. Video PBX inherits the same automatic mobile failover as our hosted PBX, so a power interruption or fibre cut doesn't take your video meeting down with it.
- Automatic failover to mobile when the primary connection drops
- Runs best on dedicated internet access or bonded internet
- Backed by the same 24/7 network monitoring as our connectivity services
Bandwidth matters for video
Video PBX performs best on a stable, low-latency connection. See dedicated internet access or bonded internet.
Video PBX is one part of a full communications platform.
VoIP Phone System
The IP PBX, DID numbers and SIP trunking underneath video PBX. Learn more
IP Phones
Yealink and Fanvil desk phones and DECT handsets for every extension. Learn more
Bulk SMS
Pair calls and video with SMS reminders and confirmations. Learn more
See video PBX pricing
Video PBX is included on our Full UC / Video tier, per extension, with the same failover as every other plan.