How managed IT services pricing works in Cape Town.
Managed IT services means a provider runs your day-to-day IT, such as the help desk, networking, hardware and licensing, security and backup, for an agreed monthly fee instead of charging per incident. Innovo Networks prices managed IT to what you need, so we do not publish a single managed IT price. This page explains what shapes the price and what we do publish.
Last updated 18 October 2026.
One partner running your everyday IT.
Managed IT services replace separate suppliers and call-out bills with one partner that looks after your technology. At Innovo Networks that covers business phones (hosted PBX and VoIP), connectivity, cybersecurity, cloud and backup, and managed IT support: a managed help desk, structured cabling, networking and switching, and hardware and licensing.
- One simple bill: every service on a single, predictable monthly invoice
- A local Cape Town team that knows South African networks and compliance
- Proactive support: small issues caught and fixed before they reach your staff
- Hosted PBX from R49 per extension per month (ex VAT)
Why Innovo Networks
- 24/7 SA-based engineers
- 99.9% uptime SLA
- B-BBEE Level 1 Contributor
- Cape Town HQ in Milnerton, serving South African businesses since 2013
Break-fix, many suppliers, or one managed partner.
| Break-fix IT | Separate suppliers for each service | Managed IT with Innovo | |
|---|---|---|---|
| How you are billed | Per call-out, when something breaks | A separate invoice from each supplier | One predictable monthly invoice across services |
| Who is accountable | Whoever you call at the time | Each supplier for its own piece | One team for the whole setup |
| Proactive monitoring | Usually none | Varies by supplier | Proactive support and 24/7 network monitoring |
| Phones, internet, security, cloud and IT support | Usually IT support only | Five relationships to manage | Five services with one partner |
| How pricing works | Priced by the job | Priced by each supplier | Scoped to what you need; quote on request |
This comparison describes the models in general terms. Your quote from Innovo Networks is scoped to your own setup.
The factors we scope in a managed IT quote.
Which services you bundle
Phones, connectivity, cybersecurity, cloud and backup, and managed IT support can be combined or taken separately.
Your sites and people
The number of sites and users you need supported.
Hardware, licensing and cabling
Hardware and licensing procured and kept current, and structured cabling or networking projects.
Three steps, one short call.
Tell us what you run today
Phones, internet, security, cloud and IT support: what is in place and what is not working.
We show what one partner could take off your plate
A clear view of what can be consolidated.
A specialist confirms scope and pricing
On a short call.
Published starting points, then quote on request.
Hosted PBX is the one service where we publish indicative pricing: Starter from R49, Custom R99 and Enterprise R149 per extension per month, ex VAT, with final pricing confirmed by an Innovo specialist. For managed IT, connectivity, cybersecurity and cloud we quote to your scope. You can also build an estimate yourself with the instant Solutions Calculator.
A local team, remote or on site.
Our head office is at The Forum, G07, North Bank Lane, Milnerton, Cape Town 7441. The managed help desk offers fast local support, remote or on site, backed by 24/7 support from South African-based engineers.
Explore more from Innovo Networks.
Frequently asked questions.
How much do managed IT services cost in Cape Town?
Pricing depends on what you need, so we do not publish a single price for managed IT. Hosted PBX starts from R49 per extension per month (ex VAT). For a quote across all services, call 021 811 3333.
What affects the price of managed IT?
The services you bundle (phones, connectivity, cybersecurity, cloud and backup, managed IT support), the number of sites and users supported, and any hardware, licensing, cabling or networking projects. We confirm scope and pricing on a short call.
Which prices does Innovo Networks publish?
Hosted PBX: Starter from R49, Custom R99 and Enterprise R149 per extension per month, indicative and ex VAT, with final pricing confirmed by an Innovo specialist. Other services are quoted to your scope.
What is included in managed IT services?
A managed help desk, structured cabling, networking and switching, and hardware and licensing, alongside business phones, connectivity, cybersecurity, and cloud and backup if you want them from the same partner.
Can I get one bill for phones, internet, security and IT support?
Yes. Every service can sit on a single, predictable monthly invoice, run by one local Cape Town team.
Do you support businesses on site or only remotely?
The managed help desk offers fast local support, remote or on site, backed by 24/7 support from South African-based engineers.
How do I get a quote?
Call 021 811 3333 or request a quote online. Tell us what your business runs on today, and we will show you what one partner could take off your plate.
Where is Innovo Networks based?
Our head office is at The Forum, G07, North Bank Lane, Milnerton, Cape Town 7441. We are a B-BBEE Level 1 contributor and have served South African businesses since 2013.
Get a managed IT quote scoped to your business.
Tell us what your business runs on today, and we will show you what one partner could take off your plate.