Innovo Talk · Communications

Calls that close deals, not budgets.

Hosted PBX, omni-channel contact centre and Microsoft Teams Direct Routing - crystal-clear voice that follows your team anywhere, ported over a single weekend.

What's included

A complete voice platform, fully managed.

Hosted PBX

Cloud phone system with softphone, deskphone and mobile apps. Keep your numbers, lose the on-site hardware and maintenance.

Omni-channel Contact Centre

Voice, WhatsApp and email in one queue, with call recording, IVR, wallboards and live analytics for the team that fronts your business.

Teams Direct Routing

Turn Microsoft Teams into your phone system. Make and take external calls on your existing numbers, with SA-based call rates.

Simple per-extension pricing

Pick a tier. Scale anytime.

Starter
R49 / extension / month
  • Hosted PBX & softphone
  • Voicemail-to-email
  • SA-based support
Choose Starter
Enterprise
R149 / extension / month
  • Everything in Custom
  • Omni-channel contact centre
  • Dedicated account engineer
Choose Enterprise

Indicative pricing ex VAT. Final pricing confirmed by an Innovo specialist on a short call.

Common questions

Frequently asked questions.

How much does a hosted PBX cost?+

Hosted PBX starts from R49 per extension per month on the Starter tier (ex VAT). Custom is R99 per extension per month and adds call recording, analytics and Teams Direct Routing; Enterprise is R149 per extension per month and adds the omni-channel contact centre. Pricing shown is indicative and final pricing is confirmed by an Innovo specialist, so for a quote for your team call 021 811 3333.

Can I use Microsoft Teams with my existing phone numbers?+

Yes. Teams Direct Routing is included from the Custom tier, so your team can make and receive calls in Microsoft Teams. For details on keeping your existing numbers and how migration would work for your business, call 021 811 3333.

Who supports the phone system once it is live?+

Innovo Networks provides 24/7 support from South African-based engineers, backed by a 99.9% uptime SLA. We are a B-BBEE Level 1 contributor based in Milnerton, Cape Town.

Does Innovo offer a contact centre?+

Yes. The Enterprise tier (R149 per extension per month, ex VAT) adds an omni-channel contact centre. Call 021 811 3333 to discuss what your team needs.

Migrate your phones over a weekend.

Zero downtime, your numbers kept, your team on the new system Monday morning.

Prefer to build it yourself? Try our instant Solutions Calculator.