Hosted PBX · South Africa

Hosted PBX in South Africa, from R49 per extension.

A hosted PBX is a cloud phone system: your calls run over your internet connection and there is no on-site PBX hardware to maintain. Innovo Networks hosted PBX starts from R49 per extension per month (ex VAT), with softphone, deskphone and mobile apps, supported by 24/7 SA-based engineers.

What is a hosted PBX?

Your phone system, hosted for you.

A hosted PBX moves your business phone system to the cloud. Calls run over your existing internet connection, so you keep your numbers and lose the on-site hardware and maintenance. Your team can use a softphone, a deskphone or a mobile app.

  • Cloud phone system with softphone, deskphone and mobile apps
  • Hosted PBX from R49 per extension per month (ex VAT)
  • Scale up or down by extension
  • Managed by Innovo, supported by 24/7 SA-based engineers

Why Innovo Networks

  • 24/7 SA-based engineers
  • 99.9% uptime SLA
  • B-BBEE Level 1 Contributor
  • Cape Town HQ in Milnerton, serving South African businesses since 2013
What's included

A complete voice platform, fully managed.

Hosted PBX

Cloud phone system with softphone, deskphone and mobile apps. Keep your numbers, lose the on-site hardware and maintenance.

Omni-channel Contact Centre

Voice, WhatsApp and email in one queue, with call recording, IVR, wallboards and live analytics.

Teams Direct Routing

Turn Microsoft Teams into your phone system. Make and take external calls on your existing numbers, with SA-based call rates.

Simple per-extension pricing

Pick a tier. Scale anytime.

Starter
R49 / extension / month
  • Hosted PBX & softphone
  • Voicemail-to-email
  • SA-based support
Choose Starter
Enterprise
R149 / extension / month
  • Everything in Custom
  • Omni-channel contact centre
  • Dedicated account engineer
Choose Enterprise

Indicative pricing ex VAT. Final pricing confirmed by an Innovo specialist on a short call.

Common questions

Frequently asked questions.

What is a hosted PBX?+

A hosted PBX is a cloud phone system. Calls run over your internet connection instead of an on-site PBX, so you keep your numbers and lose the on-site hardware and maintenance. Innovo Networks hosted PBX works with softphone, deskphone and mobile apps.

How much does a hosted PBX cost in South Africa?+

Innovo Networks hosted PBX starts from R49 per extension per month on the Starter tier (ex VAT). Custom is R99 per extension per month and adds call recording, analytics and Teams Direct Routing. Enterprise is R149 per extension per month and adds the omni-channel contact centre and a dedicated account engineer. Pricing is indicative and final pricing is confirmed by an Innovo specialist, so call 021 811 3333 for a quote.

Can I keep my existing phone numbers?+

Innovo Networks hosted PBX is built so you can keep your numbers, and SIP trunking lets you port existing landline numbers onto the platform. For the timing and requirements for your specific numbers, call 021 811 3333.

Can I use Microsoft Teams with the hosted PBX?+

Yes. Teams Direct Routing is included from the Custom tier, so your team can make and take external calls in Microsoft Teams.

Who supports the system and where are you based?+

Innovo Networks provides 24/7 support from South African-based engineers, backed by a 99.9% uptime SLA. Our head office is at The Forum, G07, North Bank Lane, Milnerton, Cape Town, and we are a B-BBEE Level 1 contributor.

Talk to a Cape Town team that answers the phone.

Tell us what you need and an Innovo specialist will confirm scope and pricing on a short call.